Junior Customer Service Representative

About The Company

Guaranteed Removals is North America’s largest and most successful online content removal company, helping people defend and protect their image online. Located in Burlington, Ontario, Canada, Guaranteed Removals has successfully removed negative content for clients across the United States, Canada, United Kingdom, Australia, United Arab Emirates, and New Zealand. The company has helped more than 10,000 clients improve their online image. With a team of 65 employees, Guaranteed Removals has assisted businesses and individuals who have been victimized online, to rebuild and restore their online reputation.

We are hiring a detail oriented Junior Customer Service Representative for our Operations Department.

Here’s what we are looking for:

    • Positive attitude
    • Great worth ethic and a self-starter
    • Takes pride in being a top-performer
    • Enjoy helping others
    • Excellent written and verbal communication skills
    • Good time management and organization skills.
    • Excellent understanding of the online world.

Our Junior Customer Service Representative will work on several different projects and clients, with the opportunity to provide input on a wide variety of assignments. The objective of our Operations Team is to remove negative content from the internet for our clients. The day-to-day role will also involve client management, customer service, and research with a small sales and billing component.

Details Of The Role

  • 40 hours per week from our Burlington office. We will provide training and support.
  • Working with senior members of our Operations Team to fulfill client projects
  • Emphasis on research, data management and creative problem solving
  • Research and well-written emails with strong attention to detail.
  • Excellent written and verbal communication skills.
  • Strong emphasis on time management and organization skills.
  • Ability to multitask and prioritize deadlines.

Qualifications and Experience (Preferred but not required):

  • Data Management
  • Research
  • Critical Thinking
  • Creative Problem Solving
  • Post-Secondary education an asset.

Job Type: Full-time

Salary: $35,000.00/year

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